Mostplay com Privacy Policy

Mostplay com collects two types of information from you — information you provide directly and information collected automatically. Details are outlined below.

Information provided directly:

• Full name, date of birth, and gender
• Email Address & Mobile Number
• Residential address and nationality
• National ID or passport information (for KYC verification)
• Payment method details (bKash, Nagad, Rocket number, etc.)

Automatically Collected Information:

• IP Address & Device Information
• Browser type and operating system
• Visit time, pages viewed, and click data on the site
• Cookie & Session Data

Mostplay com uses the information it collects for the following purposes:

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions
• Providing customer support services
• Personalizing promotions and bonus offers
• Preventing fraud and money laundering
• Complying with legal obligations
• Improving site performance and user experience
• Ensuring responsible gaming

With your consent, we may send you promotional messages via email or SMS. You can withdraw this consent at any time.

Mostplay com never sells your personal information. However, limited data may be shared in specific circumstances:

All third-party partners are required to comply with strict confidentiality agreements and may only use your data for the specific purpose it was shared.

Mostplay com uses cookies to keep the website running smoothly. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Required for login sessions and security — cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics cookies: For monitoring and improving site usage.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.

Mostplay com uses industry-standard technologies and practices to keep your data secure:

• Data at rest protected with 256-bit AES encryption
• Transmission security via TLS/SSL protocol
• Two-tier access control system
• Regular security audits and penetration testing
• Limited staff access — only authorized personnel can view your information
• Data backup and disaster recovery planning

However, no method of transmission over the internet is 100% secure. In the event of any security breach, we will notify you promptly and take all necessary steps to address it.

As a mostplay com user, you have the following rights over your own data:

• Right to access: The right to know what information we hold about you.
• Right to rectification: The right to correct any inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your data under certain circumstances.
• Right to Restriction: The right to restrict data processing in certain circumstances.
• Right to object: The right to object to marketing communications.
• Right to Portability: The right to receive your data in a portable format.

To exercise any of these rights, please contact our support team. We typically respond within 30 days.

Mostplay com retains your information only for as long as necessary. Retention periods vary depending on the type of data and the purpose for which it was collected:

• Active account data: for as long as the account remains active
• Transaction records: up to 7 years as required by law
• KYC Documents: 5 years after account closure
• Customer Support Communications: 3 years
• Marketing consent: until consent is withdrawn

Once the specified retention period ends, your data is securely deleted or anonymized so it can no longer be identified.

Mostplay com is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately and the account will be closed.

Mostplay com is an international platform. In some cases, your data may be stored or processed outside your country. In such instances, we ensure that:

• Adequate data protection laws are in place in the destination country
• Appropriate protection clauses included in data transfer agreements
• Transferred data is subject to the same encryption standards

Contact our support team to learn more about international data transfers.

Mostplay com may update this Privacy Policy at any time. For significant changes, you will receive advance notice at your registered email address.

The latest version of this policy will always be available on this page. Check the "Last Updated" date at the top of the page to see when it was last revised.